bn800 Terms & Conditions

1 General Introduction

These Terms & Conditions ("Terms") apply to the bn800 platform and all services provided under it. By browsing the bn800 website, creating an account, or using any service, you are deemed to have fully agreed to these Terms.

bn800 reserves the right to modify or update these Terms at any time. When changes take effect, we will publish a notice on the platform. Continued use of the services after any change constitutes acceptance of the new Terms.

2 Definitions

The following terms used in these Terms & Conditions shall have the meanings set out below:

• "Platform" — The bn800 website and all associated services.
• "User" — Any person who has created an account on the platform or is using the services.
• "Account" — A user's registered profile through which the services are accessed.
• "Bonus" — A promotional offer or additional balance provided by bn800.
• "Wagering Requirement" — The condition requiring a specified amount of bets to be placed before a bonus can be withdrawn.

3 Account Creation Requirements

The following conditions must be met to create an account and use services at bn800:

• The applicant must be at least 21 years of age.
• Each individual may hold only one account.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Your name, address, and identity details must be entered correctly when creating an account.
• Account login credentials must be kept strictly confidential and must not be shared with any third party.

4 Account Verification

bn800 may request identity verification from a user at any time. This may require providing a copy of a national ID or passport, proof of address, and verification documents for the payment method used.

bn800 reserves the right to place withdrawals on hold until the verification process is complete.

5 Account Closure or Suspension

bn800 may immediately suspend or close any account for the following reasons:

• Providing false or misleading information.
• Operating multiple accounts.
• Fraudulent activity or use of unauthorized software.
• Violation of any clause of these Terms.
• Failure to comply with regulatory authority directives.

6 Deposit Terms

The accepted payment methods for depositing funds at bn800 are: bKash, Nagad, Rocket, and bank transfer (such as BRAC Bank, Dutch-Bangla Bank, Islami Bank).

• Minimum deposit: ৳200 per method.
• Deposited funds are generally credited to the account instantly.
• The correct amount and reference number must be provided at the time of deposit.
• Deposits made through a third party are not accepted.

7 Withdrawal Terms

The following terms apply to withdrawing funds from bn800:

• Minimum withdrawal: ৳800 per method.
• Processing time: Generally within 1 hour.
• Withdrawal requests will only be processed via the same payment method used for the deposit.
• Withdrawals may be placed on hold if verification has not been completed.
• For active bonuses, the wagering requirement must be met before a withdrawal can be made.

8 Welcome Bonus

New users at bn800 will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000.

• Example: A ৳1,000 deposit receives a ৳1,000 bonus — total balance ৳2,000.
• Example: A ৳32,000 deposit receives a maximum bonus of ৳15,000 — total balance ৳47,000.
• The bonus amount will never exceed ৳15,000.

9 Wagering Requirement

After receiving a bonus, a wagering requirement must be met before it can be withdrawn. This requirement applies to the bonus amount only, not the deposit.

• Wagering multiplier: 10x (applied to the bonus amount).
• Example: ৳1,000 bonus × 10 = ৳10,000 in bets must be placed before bonus winnings become withdrawable.
• Designated games must be played to fulfil the wagering requirement.
• The contribution of bets may vary depending on the game.

10 General Bonus Rules

• Each bonus offer may carry separate terms — these will be communicated individually.
• If evidence of bonus abuse is found, bn800 reserves the right to cancel the bonus and suspend the account.
• Bonuses cannot be converted to cash and are non-transferable.
• While one bonus is active, no other bonus may be activated.

11 Prohibited Activities

The following activities are strictly prohibited on the bn800 platform:

• Use of fraudulent software, bots, or automated tools.
• Attempting to gain bonus benefits by creating multiple accounts.
• Fraudulent agreements or collusion with other users.
• Defamation, threats, or abusive behaviour.
• Attempting to exploit vulnerabilities or bugs in the platform.
• Money laundering or illegal financial activity.

12 Intellectual Property & Content Rights

All content on the bn800 platform — including logos, designs, text, graphics, and software — is the intellectual property of bn800. No user may reproduce, distribute, or commercially use this content without written permission.

13 Our Commitment

bn800 believes that gaming should be a form of entertainment. We place the highest priority on the wellbeing and mental health of our users. To this end, bn800 provides the following tools:

• The ability to set deposit limits.
• A self-exclusion option.
• Reality check alerts.
• Responsible gaming resources and support information.

To learn more about responsible gaming, please visit our Responsible Gaming page.

14 Minor Protection

bn800 is committed to preventing minors from gambling. For this reason:

• The platform is for those aged 21 or above only.
• bn800 reserves the right to verify age at any time.
• If age verification fails, the account will be closed immediately.

15 Data Protection

bn800 uses SSL encryption and other modern security technologies to protect users' personal information. Your data will be used only for the purposes necessary to provide the service.

To learn more about how we collect, store, and use data, please read our Privacy Policy.

16 Account Security

To help keep your account secure, bn800 recommends the following:

• Use a strong and unique password.
• Never share your login credentials with any third party.
• Always log out after use.
• If you notice any unusual activity on your account, contact support immediately.

bn800 will not be held responsible for any loss resulting from sharing your account credentials with others.

17 Customer Service

bn800's customer support team is available 24/7 in both Bengali and English. You can reach us through:

• Live Chat: Direct support available 24/7.
• Email: [email protected]

18 Complaints & Dispute Resolution

If you have a complaint, you must first try to resolve it directly with the bn800 customer support team. After a complaint is submitted, we will investigate and communicate our decision as quickly as possible.

In matters of dispute resolution, bn800's decision will be considered final, unless otherwise determined through applicable legal proceedings.

19 Limitation of Liability

bn800 will not be held liable in the following cases:

• Losses caused by the user's own negligence or breach of terms and conditions.
• Issues arising from technical errors or interruptions to third-party services.
• Losses resulting from the user sharing their login credentials with a third party.
• Service disruptions caused by regulatory changes.

20 Policy on Changes to Terms & Conditions

bn800 reserves the right to change these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the platform along with the date of change.
• Users may be notified by email for significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

21 Applicable Law & Jurisdiction

These terms and conditions will be governed by applicable law. Any legal disputes will be settled in the appropriate court. It will be assumed that the user has read, understood, and fully agreed to these terms and conditions before using the platform.